Draft — last updated July 26, 2026. This is a starting template, not a substitute for review by a licensed attorney.
Email address (for account verification); an optional phone number if you choose to link one for login; name, ZIP code (used to look up and display your city and state), specialties, and optional public contact phone/email if you create a mechanic profile; certifications and insurance status you choose to list; job ticket details and photos submitted by mechanics; ratings, tags, written comments, and optionally your name and phone number if you submit them with a review as a customer.
To operate your account and verify you by email and, if linked, by phone; to resolve a submitted ZIP code to a city and state using a third-party lookup service; to display mechanic profiles and reviews (verified and unverified) publicly on the platform; to let you look up your own past reviews and manage (edit or delete) them; to maintain the integrity of the verified review system (preventing more than one verified review per job ticket). We do not sell your personal information to third parties.
Mechanic profiles (including city/state, specialties, certifications, insurance status, and any contact phone/email the mechanic chooses to add), ratings, written reviews (verified and unverified), job photos, and mechanic responses/disputes are public and visible to anyone using WrenchRep. Your account login phone number and login email are never displayed publicly. A mechanic's contact phone/email is only shown if that mechanic actively chooses to add it. Your name is shown publicly only if you choose to include it when leaving a review.
Supabase (database, authentication, and file storage), Vercel (hosting), and Zippopotam.us (a free public service used to look up the city and state for a ZIP code you enter — no account information is sent to it beyond the ZIP code itself). These providers process data on our behalf under their own privacy and security practices.
If you delete a mechanic profile directly, that profile, its job tickets, and its reviews are permanently removed immediately. If you delete an individual review, that review is permanently removed immediately. If you delete your entire account, your profile and reviews stop being publicly visible right away, and your account is kept in an inactive state for 30 days in case you change your mind — email wrenchrepllc@gmail.com within that window to restore it. After 30 days, everything is permanently and irreversibly deleted.
WrenchRep is not directed at, and is not intended for use by, anyone under 18. We do not knowingly collect information from children.
We use industry-standard practices (including database-level access controls) to protect your data, but no system is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain uses of it. Contact us at wrenchrepllc@gmail.com to exercise these rights.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date below.
Questions about this Privacy Policy can be sent to wrenchrepllc@gmail.com.